scallop imaging

Frequently Asked Questions

The D7-180 camera is shipped in DHCP mode. This means it will need to be connected to a network that will assign it an IP address.

Once an IP address is assigned, you will be able to find the camera with the D7-180 camera finder.

Register customers can obtain the needed software and documentation to operate the camera on the Customer Portal.

The default user name is: admin
The default password is: password

The diagram below illustrates the approximate close-in coverage of the Camera when positioned vertically at 7.5 feet. Exact coverage will vary depending on the vertical height of the camera. The Angled Wall Mount angles the camera downward 10° allowing for more elevated positioning of the camera while still covering close-in subjects.

To calculate the coverage distance for:
•The Vertical Mount: Height x 2.24
•The Angle Mount: Height x 1.48

Click to view larger image
chart

D7-180 Camera minimum Computer Requirements:
• Windows® XP (SP3 or higher), Windows 7
• 2.0 GHz CPU (Dual-core 1.8GHz or higher CPU recommended)
• 2 GB RAM or higher
• 200 MB hard drive space (recommended 2 TB for recording)
• Display adapter capable of 16-bit color depth or higher, 256 MB or higher video memory
• Minimum display resolution 1280 x 720
• DVD-ROM drive
• 10/100 Mb Ethernet adapter
PoE Switch*
• 10/100 Router (Gigabit Router recommended for more than one camera)*
• Internet Explorer 7 or higher or Mozilla FireFox 3.6.1 or higher

 

A7-180 Camera Minimum Computer Requirements for USB application:
• Windows® XP (SP3 or higher), Windows 7
• 2.0 GHz CPU (Dual-core 1.8GHz or higher CPU recommended)
• 2 GB RAM or higher
• 200 MB hard drive space
• Display adapter capable of 16-bit color depth or higher, 256 MB or higher video memory
• Minimum display resolution 1280 x 720
• DVD-ROM drive
• Internet connection (obtain Windows Certified Drivers)

Our technical support department is available Monday-Friday 9AM to 5PM EST.

We can be reached at support@scallopimaging.com or by calling 617-849-6400 ext 2004

The viewing angle for both cameras is 180 degrees horizontally by 48 degrees vertically.

The D7-180 camera has two streams:

First is the High Definition stream: this stream transmits 15fps at 1280 x 720 pixel resolution.

Second is the Full Resolution stream: this stream transmits at 1fps at 5120 x 1280 pixel resolution.

The D7-180 camera is designed as a closed network device. Port forwarding is not enabled on the D7-180.

However certain VMS software will allow you to obtain video remotely. Please see our partners page.

Storage requirements can be found here.

Please see our Partners page for Video Management Software we are integrated with.

Yes. Inside the D7-180 camera is a built in GUI (Web Interface). You can record both streams in a timed mode or continuous mode.

The D7-180 camera is a unicast device.

The D7-180 camera is an IP camera, the A7-180 camera is an analog camera.

Both provide a 180 x 48 degree view.

Yes, The A7-180 camera can be controlled using a Pelco-D RS485 device.

At Scallop Imaging you privacy is our highest concern. We do not share or sell customer information. Scallop Imaging's privacy policy can be found by clicking here.

Dealers can be found on the Scallop Imaging site by clicking here.

We have found that on some Windows XP machines with older video cards and "Integrated video cards" white pixels may flicker on top of the video. In this case, we recommend that you upgrade your video card. Another possible solution is to turn your video hardware acceleration down. To do this right click on your desktop, click properties, click settings, click advanced, go to troubleshooting tab, and adjust the accelerator slide down. Depending on your system and if you meet the minimum system requirements, this will address the issue.